PALAIA HOTEL PRIVACY AND COOKIE POLICY<\/p>\r\n
This Privacy and Cookie Policy has been prepared by TEK\u0130NALP YAPI LIMITED COMPANY as the data controller within the scope of the Law No. 6698 on the Protection of Personal Data.<\/p>\r\n
Data Controller Information
TEK\u0130NALP YAPI LIMITED COMPANY
MERSIS No: 0834075831200012
Tax No: 8340758312
Address: Atat\u00fcrk Mah. \u00c7itlenbik Cad. Tad\u0131m Plaza Blok No: 4 Ata\u015fehir \/ \u0130stanbul
Facility Address: \u0130skele Mah. 137\/1 Sok. No: 4, 48900 Dat\u00e7a \/ Mu\u011fla
Email: info@palaiahotel.com<\/p>\r\n
This policy applies to website visitors and individuals who contact us via telephone, email, direct sales channels, and reservation processes.<\/p>\r\n
There are no reservation forms, pre-request forms, or user-filled contact forms on the website prior to redirection to Elektraweb. However, certain data may be processed through technical data and cookies during site usage.<\/p>\r\n
Depending on the nature of the activity, the following data categories may be processed:<\/p>\r\n
identity information (name, surname),
contact information (telephone, email, address),
reservation\/accommodation information (arrival-departure date, number of people, room preference, special requests),
transaction security data (IP address, log records, device\/browser information),
financial information (payment information, billing information; card data, may be processed by the external system or payment institution where the reservation was made),
request\/complaint\/communication content,
cookie preferences and site usage data.<\/p>\r\n
Your personal data may be processed for the following purposes:<\/p>\r\n
receiving, evaluating and finalizing reservation requests,
planning and providing accommodation services,
responding to requests, questions, suggestions and complaints,
conducting payment, pre-authorization, billing and accounting processes,
fulfilling legal obligations,
maintaining information security, system security and access logs,
improving service quality,
sending commercial electronic communications with your explicit consent,
operating, developing and measuring the performance of the website according to your cookie preferences.<\/p>\r\n
Your personal data may be collected automatically or partially automatically through cookies and log records during website use, as well as via telephone, email, reservation tools, third-party sales channels, and physical or electronic application channels.<\/p>\r\n
Your personal data is processed based on the legal grounds stipulated in Article 5 of the KVKK (Law on Protection of Personal Data). These include, in particular:<\/p>\r\n
being directly related to the establishment or performance of a contract,
being necessary for the data controller to fulfill its legal obligations,
being necessary for the establishment, exercise, or protection of a right,
being necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject,
and, where necessary, your explicit consent.<\/p>\r\n
Your personal data may be transferred to the following parties, provided that it is limited to the purpose and proportionate:<\/p>\r\n
payment institutions \/ banks,
suppliers providing information technology, hosting, maintenance and support services,
service providers providing reservation and operational infrastructure (including Elektraweb and similar systems),
third-party sales\/reservation channels such as ETS, Jolly Tur, Booking and Expedia, on a transaction basis and according to the nature of the relevant reservation,
individuals\/organizations from whom accounting, auditing, legal and consulting services are obtained,
authorized public institutions and organizations.<\/p>\r\n
If analysis, map or infrastructure services with international connections are used, data transfer will be carried out in accordance with the current KVKK regulations.<\/p>\r\n
Our website may use cookies. Cookies are small text files used to enable a website to function, enhance security, measure performance, and improve user experience.<\/p>\r\n
The site primarily uses the following third-party tools\/links: Google Analytics, Google Maps, and a WhatsApp redirect link. Meta Pixel or remarketing\/advertising tools are not used.<\/p>\r\n
The types of cookies we use are:<\/p>\r\n
Strictly Necessary Cookies: These cookies are essential for the basic functioning of the site and the provision of the service requested by the user.<\/p>\r\n
Analytic\/Performance Cookies: These help us understand how the site is used and measure performance through tools similar to Google Analytics.<\/p>\r\n
Cookies other than strictly necessary cookies will be used only to the extent necessary, based on your explicit consent. You can manage, change, or revoke your cookie preferences through your cookie panel or browser settings.<\/p>\r\n
You can partially or completely block cookies by changing your browser settings. However, disabling some cookies may cause some parts of the website to malfunction.<\/p>\r\n
Commercial electronic messages such as campaign notices, offers, and similar communications will only be sent with the necessary consent in accordance with the law. You can exercise your right to refuse at any time.<\/p>\r\n
Your personal data will be retained for the period required by the relevant processing purpose and for the retention periods stipulated in applicable legislation. At the end of this period, the data will be deleted, destroyed, or anonymized.<\/p>\r\n
In accordance with Article 11 of the KVKK (Law on Protection of Personal Data), as a data subject, you have the rights listed in the law. You can submit your applications to the data controller in writing or through other methods permitted by legislation.<\/p>\r\n
Contact information for applications:
Email: info@palaiahotel.com
Address: Atat\u00fcrk Mah. \u00c7itlenbik Cad. Tad\u0131m Plaza Blok No: 4 Ata\u015fehir \/ \u0130stanbul<\/p>\r\n
This policy may be updated due to legislative changes, technical infrastructure changes, or operational needs. The updated text will be effective from the date of its publication on the website.<\/p>\r\n","protected":false},"excerpt":{"rendered":"
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